Twente Express support customers through COVID-19 pandemic

Member News

Walsall based freight company Twente Express, are rightly proud to have maintained all services for essential freight to support customers during the COVID-19 pandemic….and their specialist freight teams are now available to assist businesses with shipments as the recovery starts! 

As with many other businesses, a number of Twente Express staff have been working from home, and thanks to their commitment, they have been able to offer customer support to the same high standard that customers depend on.  All drivers and those still working at their distribution facility in Walsall, have been provided with PPE and sanitizer to ensure their safety and that of their customers and the public at all times. 

Twente Express have managed “business as usual” in providing services through their UK and Benelux supply chains, in supporting customers and essential sectors in overcoming the pandemic challenges, thanks to the tremendous efforts of their drivers, warehouse personnel and office teams, every kilometre of the way – great that the transport industry has been recognised as an essential service provider through this pandemic and every day!

With their specialist knowledge and experience, Twente Express continues to operate daily departures to and from the Benelux region - Holland, Belgium and Luxembourg - specialising in 24 and 48 hours door-to-door delivery of parcels and pallets, also providing pallet, groupage or full load solutions across Europe and Internationally – providing agile and flexible cost solutions to meet any inbound or customer delivery requirements. 

As a West Midlands based service, they are able to get products into Europe within just 24 hours for local manufacturing, thanks to their overnight driver accompanied service leaving Walsall at 7pm each day, utilising specialised Mega-Box trailers to accommodate all freight types with high cube utilisation for competitive pricing. Along with being in complete control of the service through their track and trace software; quality of service and customer care is guaranteed!

Twente Express management has also kept a keen eye on Brexit, having already invested significant management time in working with independent experts, suppliers and customers, to understand the post Brexit requirements and to support and maintain their Benelux premium services without disruption in the future. They are well-positioned to help local businesses to deal with changes in cross-border customs requirements, ready for a 2021 transition.

Whether your business is just starting up, returning to full production, or is experiencing an upturn in sales, Twente Express is open to supporting your needs when it comes to arranging both export and import shipments.  Please reach out to John Pursey (Commercial Director) or Robert Clarke (Operations Director) to see what Twente Express can deliver for you!

“…you couldn’t express it better!” - If Twente Express could help you, please click the link to contact them through their microsite https://twenteexpress.madeinthemidlands.com.

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